Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return or exchange:

1)  Send us an email at info@inherquests.com with the following information:

a. Name on the original purchase order
b. Mailing address
c. Phone number
d. Request (exchange or refund)
e. Reason for your request (such as wrong order, wrong size, did not fit, etc…)

 

2)  Mail your item to:

Returns (powHers, LLC)
Attn: Jinnell Kim
6065 S. Western Ave
Los Angeles, CA 90047

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@inherquests.com.

 

Sale items (if applicable)

Only regular priced items may be refunded, Unfortunately, sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged, or if the size did not fit.  

 

Shipping

To return your product, you should mail your product to:

Returns (powHers, LLC)
Attn: Jinnell Kim
6065 S. Western Ave
Los Angeles, CA 90047

 

Shipping for returns/exchanges is free. Shipping costs from original orders are non-refundable. If you requested an exchange, the shipping for replacing your order will be charged to your account. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.